Privacy Policy
Last Updated: January 2025
At vevinansalos, we take your privacy seriously. Running a business focused on financial education means we handle information with care and respect. This policy explains how we collect, use, and protect your personal data when you interact with our services.
We operate under Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs). If something here doesn't make sense, reach out. We're happy to clarify.
Information We Collect
What You Provide Directly
When you sign up for our programs, request information, or contact us, you share details like your name, email address, phone number, and business information. Sometimes we collect payment details through secure processors when you enroll in courses.
- Contact information (name, email, phone number, business address)
- Professional background and business interests
- Payment and billing information
- Course preferences and learning objectives
- Communications you send us
Technical Information
Like most websites, we automatically collect certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this to improve your experience and understand which content resonates most.
How We Use Your Information
We're not in the business of selling data. Your information helps us deliver better educational experiences and communicate effectively about our programs.
- Delivering course content and program materials
- Processing enrollments and managing your account
- Sending updates about programs starting in late 2025 and 2026
- Responding to your questions and support requests
- Improving our website and educational offerings
- Ensuring security and preventing fraud
- Complying with legal obligations under Australian law
Marketing Communications: We'll only send you promotional emails if you've opted in. You can unsubscribe anytime through the link at the bottom of our emails. Course-related communications are different – we need to send those to keep you informed about programs you've enrolled in.
Data Storage and Security
Your data is stored on secure servers located in Australia. We use industry-standard encryption and security measures to protect your information from unauthorized access.
Security Measures
- SSL encryption for data transmission
- Regular security audits and updates
- Access controls limiting who can view your data
- Secure payment processing through PCI-compliant providers
- Regular backups stored in encrypted formats
That said, no system is completely bulletproof. While we do everything reasonable to protect your information, we can't guarantee absolute security. If we detect a data breach that affects you, we'll notify you promptly as required by Australian law.
Sharing Your Information
We don't sell or rent your personal information to third parties. We only share data in specific circumstances:
- Service Providers: We work with trusted partners who help us run our business – email platforms, payment processors, website hosting. These providers only access data necessary to perform their services and are bound by confidentiality agreements.
- Legal Requirements: We may disclose information if required by Australian law, court order, or government request. We'll notify you unless legally prohibited from doing so.
- Business Transfers: If vevinansalos is acquired or merged with another company, your information may transfer to the new entity. We'd notify you before this happens.
We don't share data with international entities unless necessary for service delivery, and when we do, we ensure appropriate safeguards are in place.
Your Rights Under Australian Law
The Australian Privacy Principles give you significant control over your personal information. Here's what you can do:
| Right | What It Means |
|---|---|
| Access | Request a copy of the personal information we hold about you |
| Correction | Ask us to update or correct inaccurate information |
| Deletion | Request deletion of your data (subject to legal obligations) |
| Complaint | Lodge a complaint about how we handle your information |
| Opt-out | Unsubscribe from marketing communications |
How to Exercise Your Rights
Email us at support@vevinansalos.com with your request. We'll respond within 30 days. For access requests, we may need to verify your identity first – standard practice to protect your information.
If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Data Retention
We keep your information only as long as necessary for the purposes outlined in this policy or as required by Australian law.
- Active account data: Retained while your account is active plus 7 years after closure (tax and business record requirements)
- Course enrollment records: 7 years after completion (education compliance)
- Marketing data: Until you unsubscribe or request deletion
- Technical logs: Typically 12-24 months
- Financial records: 7 years (Australian Taxation Office requirements)
When we no longer need your data, we securely delete or anonymize it. Some information may be retained in backup systems for a limited time before permanent deletion.
Cookies and Tracking
Our website uses cookies – small text files stored on your device that help us understand how you use our site. We use both session cookies (deleted when you close your browser) and persistent cookies (remain longer).
Types of Cookies We Use
- Essential cookies: Required for basic site functionality. You can't opt out of these.
- Analytics cookies: Help us understand visitor behavior and improve our content.
- Preference cookies: Remember your settings and choices.
Most browsers let you control cookies through settings. Blocking cookies may affect site functionality. We don't use cookies for advertising tracking or selling data to third parties.
Children's Privacy
Our services target business professionals and adult learners. We don't knowingly collect information from anyone under 18. If you believe we've accidentally collected data from a minor, contact us immediately and we'll delete it.
Changes to This Policy
We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or a prominent notice on our website. The "Last Updated" date at the top shows when we last modified this policy.
Continuing to use our services after changes take effect means you accept the updated policy. If you don't agree with changes, you can close your account or stop using our services.
Third-Party Links
Our website may link to external sites we don't control. This privacy policy doesn't apply to those sites. We recommend reviewing their privacy policies before providing any personal information. We're not responsible for how third-party sites handle your data.
Questions or Concerns?
If you have questions about this policy or how we handle your information, we're here to help.
For formal complaints about privacy matters, you can also contact the Office of the Australian Information Commissioner at www.oaic.gov.au or 1300 363 992.